AUTHORS: Chih-Hung Hsu, Kuo-Jen Hu, Ting-Yi Chang, Chang Ke
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ABSTRACT: In studies on green supply chain, performance evaluation is an extremely important field. It aims to allow the nodes in supply chain to realize their positions and influence on benefit in overall supply chain in order enhance the supply chain. Thus, implementation of effective performance evaluation is the key to enhance green supply chain development. Distribution service industry is the important service pattern. Logistics of distribution service industry is also the rear service of transportation and storage among manufacturing industry, wholesale industry and retail industry and it is critical for customer satisfaction and reduction of distribution cost. Past researches on green supply chain mostly focus on manufacturing industry and there is no green supply chain study in distribution service industry. Therefore, this study will treat international logistics in distribution service industry as the theme to find how to develop dynamic performance evaluation system of green supply chain in distribution service industry. This study constructs dynamic performance evaluation system of green supply chain into dynamic green Balanced Scorecard, Fuzzy analytical hierarchy process, Fuzzy synthetic decision approach and Grey prediction. Performance evaluation system is constantly modified by PDSA cycle. This evaluation system of green supply chain is simple, cheap, precise, effective and dynamic; moreover, it also helps international logistics firms rapidly make decision regarding resource distribution of supply chain.
KEYWORDS: International logistics, Green supply chain, Dynamic performance evaluation system, Dynamic green Balanced Scorecard
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